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We Manage All Of Your IT Need 

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Business Process Outsource - BPO

In current world, business not a single entity. For smooth business operations and expansions there are many dependencies. It’s very hard to manage everything from single business entity also very expensive. Outsource is a cost-effective service which allow other company to take care and manage some of your organization needs. Outsource services make your business life easy while you are able to focus boost up your main business.

Customer Benefits

  • Cost-effective SLA based IT manage service, many services from single trusted partner.
  • Customer doesn’t require to hire IT Engineers for each and every service.
  • Cost cutting from staff training, our well-trained skill-full expert Engineers provide you service.
  • We manage Engineers payments, dependencies, air ticket, medical and all other HR facilities. 
  • Helping and consulting for your solution design.
 
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What we do

  • Preventive maintenance support, configuration and testing.
  • Service upgrade of networks infrastructures and server systems.
  • Strong analytical skills and creatively problem-solving capability.
  • Ability to work and manage multi-task
  • Ability to assess, prioritize, respond, and escalate issues accordingly
  • Strong communication skill staff manage customer
  • 24/7 network/systems monitoring, events and logs checking, troubleshoot and reporting.
  • NOC/DNOC Services

    Nirvhar Technology strictly follow SLA to provide specific comprehensive 24/7 technical support to keep client’s IT infrastructure in operation. We study customer network topology to understand Inbound and outbound traffic, Mission critical applications, Security policy, operational process. Monir customer data network, inbound outbound traffic, events logs and report to respective department.
     
    Networking - We are able to manage your WAN, LAN & SAN network infrastructure that might be built on multivendor hardware Router, Switch, Firewall, IPS, Load balancing. Also managing IP Telephony systems for voice and video conferencing. Taking care of Wireless and Wi-Fi infrastructure.
     
    Systems and Applications – Able to manage different types server and services like DNS, AD, EMAIL, DHCP and mission critical applications ERP, CRM, Sales Force which may build on virtual or bare-metal systems. Update and upgrade system/applications service pack. Taking care end point devices health check and end point security. Taking daily basis backup and sync to DR (Disaster Recovery).
  • Call Center / Helpdesk Services

    Nirvhar Technology highly maintain corporate business process

    & policies. Managing case & tickets, troubleshoot, follow up and escalation process. Having good communication skills internal and external business interest like vendors, supply chain, field engineer. We get your job done on time.

    we are offering 2 types of customer support 
    1. Nirvhar Call Center Service : Customized based call center services in Nirvhar facilities. Nirvhar Tech provide complete IT Infrastructures, applications, Internet, Telephony systems include incoming, outgoing calls, call recording, call and data backup. Appoint skillful agents to serve you.​
    2. Customer premises call Center : Customer provide complete call center facilities in their premises. Nirvhar Tech check IT and telecom compatibility whether the facilities meets standard. If required we suggest to optimize and sign for SLA .We appoint experience stuff who work for you. you can concentrate for your business expansions.
  • Professional Service

    IT service required multiple expertise to manage data network. Many Organizations having Engineers to manage their network but still they are outsourcing some portions job get done. They prefer to outsource Engineer for preventive maintenance.
    Nirvhar Tech offer on demand professional service. Pay as you utilize our Engineer
    • we charge task basis
    • we charge per hour
    • we charge per day
    • preventive maintenance weekly 1 visit
    • preventive maintenance monthly 1 or 2 visits
    we have experienced skillful expertise for below domains services
    • Network Engineer - Routing & Switching
    • Security Engineer - Firewall, IPS, AV, Web Filtering, Email Filtering
    • Wireless Engineer - Wireless and Wi-Fi  (Indoor and Outdoor)
    • Voice Engineer - IP Telephony
    • System Engineer – Physical and virtual Server
    • Storage Engineer – SAN storage and DR
    • Access Control – Biometric and door access control
    • Technicians - Fiber and UTP cabling

Head Office

Shotabdi  Tower

12 A , 12th Floor

292 Inner Circular Road 

Fokirapul , Motijil

Dhaka 1000, Bangladesh

Branch Office

Fahim Tower

Haji Moniruzzaman Vhuiyan

3rd Floor

Abdullah Pur bus stand

South Keranigonj- Dhaka 1310

Bangladesh

Nirvhar Tech

License      : 20202613886001324,  C-154851/2019

Email           : info@nirvhartech.com

Telephone  : +88 01892088844, 01892088855, 

                       01892088866, 01892088877

© 2016 NirvharTech proudly created with Nirvhar Integrated Technology Company Ltd.

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